Privacy Policy

Last updated: Aug 2025

We care about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Metabolic Female
Wellington · Taunton · Somerset ·
Email: emma@themetabolicfemale.co.uk

We are the “data controller” for the personal information we collect.

2. What Information We Collect

We may collect and process the following types of information:

Personal details: name, email address, phone number, or anything you provide via contact forms
Technical data: IP address, browser type, pages visited, and time spent on the site

Cookies and tracking: for improving site functionality and performance (see section 5)

3. Legal Bases for Processing

Under UK GDPR, we rely on these lawful bases:

Consent – when you give clear permission (e.g., for marketing or cookie tracking)
Legitimate interests – where it’s necessary for our business and doesn’t override your rights

Legal obligation – when we’re required by law to keep records or respond to requests

4. How We Use Your Information

We use your information to:

Provide, operate, and maintain the website
Respond to enquiries and support requests
Analyse site usage and improve performance
Send marketing communications (only if you’ve opted in)

Comply with legal or regulatory obligations

5. Google Analytics

We use Google Analytics to understand how people use our website. It collects anonymous information such as:

IP address (partially masked for privacy)
Device type and browser
Pages visited and time spent on site

This helps us improve your experience and site content.
Google may process this data on servers outside the UK. We’ve configured settings to limit data sharing and anonymise IP addresses.

You can opt out of Google Analytics using this browser add-on.

6. Cookies

Cookies are small text files stored on your device. We use:

Essential cookies – to make the site work properly
Analytics cookies – to track site usage and performance (via Google Analytics)

You’ll see a cookie banner when you first visit. You can accept or reject non-essential cookies, and you can manage cookies at any time in your browser settings.

7. Your Rights (UK GDPR)

As a UK resident, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise any of these rights, contact us at [emma@themetabolicfemale.co.uk]. We’ll respond within one month.

If you’re not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/

8. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, or as required by law.

9. How We Protect Your Information

We take appropriate technical and organisational steps to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure, so we cannot guarantee complete security.

10. Updates to This Privacy Policy

We may update this policy from time to time. When we do, we’ll update the “Last updated” date above. Please check back occasionally for the latest version.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

The Metabolic Female
Website: https://www.themetabolicfemale.co.uk
Email: emma@themetabolicfemale.co.uk
Contact number: 07860 600 798